Contacts

How to Reach Us

If you would like to get in touch with the team behind this website, the best way to do so is by email. We read every message we receive and do our best to answer as soon as possible.

Email: [email protected]

Please include a clear subject line and as much detail as you can in your message, so we can route it to the right person and give you a useful reply.

What You Can Write About

We welcome messages on any of the following topics:

• Questions about our content — anything you would like to know about our reviews, guides, or how we assess pokies venues and casino sites in 2026.
• Corrections — if you spot outdated information, a factual error, or a detail that has changed (opening hours, bonus terms, licensing details), let us know and we will verify and update it.
• Feedback — suggestions for topics we should cover, improvements to the site, or general comments about your experience reading our pages.
• Partnership requests — advertising, sponsored content, and other commercial enquiries related to the Australian gambling niche.

Response Time

We are a small editorial team, not a 24/7 call centre. We usually reply within a few business days. During busy periods it may take a little longer, but every legitimate message gets a response. If you have not heard back after about a week, feel free to send a polite follow-up — sometimes emails do get lost in spam filters.

Questions About Your Casino Account

Please note: we are not a gambling operator. We are an independent review and information website, and we do not run any casino, hold player accounts, or process payments.

This means we cannot help with:

• deposits or withdrawals;
• bonus crediting or wagering issues;
• account verification (KYC) or locked accounts;
• bet settlement or technical problems inside a casino.

For any of these matters, please contact the customer support team of the casino you are playing at directly — usually via live chat or the support email listed on their website. They are the only ones with access to your account.

Need Help With Gambling?

If gambling is starting to feel like a problem — for you or for someone you care about — free, confidential help is available across Australia.

Gambling Help Online is the national support service, offering 24/7 counselling and live chat, as well as information and self-help tools. You can reach them at www.gamblinghelponline.org.au or by calling 1800 858 858.

Reaching out is free, confidential, and available around the clock. Please play responsibly.